Returns & Exchanges
At Bob Jane T-Marts, we want you to be completely satisfied with your fashion purchase. If your new apparel doesn't fit or meet your expectations, you can return or exchange your items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the unworn garments with original tags attached into their original packaging to ensure they are protected during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to your nearest authorized courier location and keep your tracking receipt until your refund or exchange is processed.